Shipping and Handling

Current FREE Shipping Promotion

Australia FREE Trackable Shipping for orders over AUD $149
FREE Express Trackable Shipping for orders over AUD $249
   
Rest of the World FREE Trackable Shipping for orders over USD $189
FREE Expedited Trackable Shipping for orders over USD $299 (US only)
FREE Express Trackable Shipping for orders over USD $299

Estimated Shipping Times and Fees 

Australia

Method                                               Shipping Time After Dispatch                           Cost
 Domestic Trackable  3-6 business days  AUD $9.95
 Express Domestic Trackable       1-4 business days + 1 for Rural Areas  AUD $14.95

USA

Method                                               Shipping Time After Dispatch                           Cost
 Standard Trackable  2-5 business days  USD $10.95
 Expedited Trackable     1-3 business days  USD $13.95

European Union Countries

Method                                               Shipping Time After Dispatch                           Cost
 Standard Trackable  2-4 business days  USD $10.95
 Express Trackable     1-3 business days  USD $24.95

Rest of the World

Method                                               Shipping Time After Dispatch      Cost
 Standard Trackable  5-15 business days  USD $10.95 - USD $13.95
 International Expedited Postal*    4-9 business days  USD $19.95
 Express Trackable  2-10 business days  USD $24.95

 * Available for selected countries only. If this option is available for your shipping country, you will be able to choose it on your cart page.

Kindly note:

Due to severe weather conditions and ongoing wildfires in certain areas of the United States, some carriers may experience delays in delivering packages. We are closely monitoring the situation and working with our shipping partners to minimize any disruptions.

Dispatch and Customs Information

  • Our average dispatch time is 2-3 business days, based on demand and stock levels. See the Customer Service section at the bottom of the page for the current time.
  • ​Orders with customisations take up to 4-5 weeks, subject to fabric availability; alternatives are communicated when needed.
  • Made For You orders take up to 7 weeks.
  • Orders might ship from different warehouses, each with a tracking link and at no extra cost.
  • Depending on trade agreements, your order might incur import duties or taxes when shipped from our warehouses in Australia and the USA. 
  • Unless specified on our product page, EU countries get duty-free shipments from our European warehouse.

Click and Collect - Australia only

Click and Collect is a convenient option to receive online orders. Simply choose this option at checkout and you can then collect your items at either of our retail stores below:

Gold Coast - at any time after 12 noon on the next day
Coast Culture Retail Store
16/19 Warehouse Road, Southport QLD 4215
Free Phone: 1800 25 99 66

Sydney - allow 2 business days for your order to be ready for collection
Wicked Weasel Retail Store
Shop 6, 175-185 Campbell Street, Surry Hills NSW 2010
Phone: 0426 588 954

Product In Stock and Back Order

  • Our online store is integrated with inventory. Stock arrives weekly in Australia, USA, and the EU. While we're usually 99.8% accurate, occasional mistakes can happen, but are resolved promptly.
  • ​You can place back orders for specific ranges and styles. Available items in your order are promptly shipped, while back order ones are sent within 7 weeks at no additional charge.

Order Changes

  • Changes are possible within 2 hours of placement; afterwards, dispatch preparation begins and changes cannot be guaranteed. 
  • ​To make a change to your order, contact us 24/7 via live chat or phone.

If you would like to know more, please don’t hesitate to contact us 24/7 via live chat or phone!